Privacy Policy
Last updated: August 11, 2026
Zenance helps you organize your financial assets through conversation. This policy explains what we collect, how we use it, and the choices you have, in plain language.
What we collect
- Account information: your email and name, used to sign you in and secure your account.
- Assets and documents you add: the financial information you share in conversation, and any documents you choose to upload.
- Voice: if you speak to Zenance, your audio is sent to our transcription provider to convert it to text. Zenance doesn't store your audio; the provider retains it only briefly for abuse monitoring and never trains on it.
- Basic technical data: standard information needed to operate and secure the app.
How your asset data is protected
Your asset data is encrypted under a key only you hold. No Zenance employee can read your stored records. Your assets, their details, and your documents are encrypted on your device before they're stored, using a key that stays with you. On our servers, these records exist only as encrypted data.
To be clear about the limits: this protects your data where it's stored. To organize what you tell us, your conversation is processed by our AI provider, and voice is processed by our transcription provider (see below). Because there is still a processing step, we don't describe Zenance as "end-to-end encrypted" or "zero-knowledge."
How we use your information
- To provide and improve the Zenance service.
- To turn what you tell us into organized, structured records.
- We never sell your information or use it for advertising.
Who we work with
We rely on a few trusted providers to operate Zenance. Each one processes your data only to provide its service to us, never to train its own models, and never for its own purposes. Every provider is bound by a data processing agreement that requires it to protect your information to the same standard we do:
- Anthropic: powers the AI that understands your conversation.
- OpenAI: transcribes your voice into text.
- Supabase: account sign-in, database, and document storage.
- Railway: hosts our backend service.
- Expo: delivers app notifications to your device.
Your rights
You're in control of your information. You can request a copy of your data, delete your account and data, or ask us any privacy question. To make a request, email admin@zenance.co.
Children
Zenance is intended for adults and is not directed to children. We don't knowingly collect information from anyone under 18.
Changes to this policy
If we make material changes, we'll update the date at the top and, where appropriate, let you know in the app.
Contact
Email admin@zenance.co with any privacy question.
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